Frequently Asked Questions
Everything you need to know about your Giordano shopping experience.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to the courier's website to monitor your delivery status in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be unworn, unwashed, and have all original tags attached to be eligible for a refund or exchange.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and regional digital wallets to ensure a secure checkout process.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your favorite garment and comparing it to our chart for the best fit.
Do you offer international shipping?
Yes, Giordano Online ships to various countries worldwide. Shipping costs and delivery timelines vary depending on the destination and will be calculated at checkout.
How should I care for my Giordano garments?
To maintain the quality of your clothes, we recommend following the specific care instructions on the inner label, typically involving cold machine washes and avoiding high heat drying.